YOUR SAFETY & INFORMATION ARE IMPORTANT TO US.

Your use of this website means you accept and agree to follow these terms. If you don't agree, please do not continue to use the website.

Disclaimer

By accessing and using this website, you agree to be bound by this disclaimer and my website terms and conditions.

The content on this website is provided by Nina Nguyen for general informational purposes only. While I work to keep it current and accurate, I don't guarantee its completeness, accuracy, reliability, or suitability for any purpose, and I make no representations that the content or services suit your particular needs. Any use of information or content from this website is done at your own discretion and risk, and you're responsible for your own due diligence to check that any information or product fits your requirements.

To the maximum extent permitted by law, Nina Nguyen is not responsible for any loss or damage arising from your use of this website or its content, including direct or indirect loss, consequential damage, loss of data, or loss of profits. Nothing in this disclaimer excludes, restricts or modifies any rights you have under the Australian Consumer Law that can't lawfully be excluded.

This website may contain links to external websites. I don't control these sites and can't monitor their content or availability. The presence of a link isn't an endorsement, and I'm not responsible for the content or views on linked sites.

While I aim to keep the website running smoothly, I won't be held liable for any temporary unavailability due to technical difficulties, maintenance, or circumstances beyond my control.

COPYRIGHT STATEMENT

This website and all its contents are protected under copyright law and belong to © Nina N Nguyen 2026.

You may download or print content for your personal, non-commercial use, and you may share specific excerpts with individuals for personal use, provided you credit Nina Nguyen as the source.

Without Nina Nguyen's explicit consent, you may not use content for commercial purposes, reproduce website content, store it on any other website, transfer it to any electronic storage system, or transmit it through any other digital means.

All rights remain with Nina Nguyen unless specifically granted above.

Privacy Policy

MY COMMITMENT TO YOUR PRIVACY

Safeguarding your privacy is at the core of how I work. This policy outlines how I collect, use, and protect your information when you visit and interact with my website. I follow the Australian Privacy Principles and am committed to maintaining the trust you place in me.

ACCOUNT MANAGEMENT AND DATA SECURITY

You keep full control over your personal information and can update your details at any time by sending me an email request. All customer data transmitted to me is encrypted, and I maintain strict protocols to prevent unauthorised access. For your security, I don't retain credit card details on my systems.

INFORMATION COLLECTION AND USAGE

WHAT I COLLECT

I gather information you voluntarily provide when creating an account or placing orders — contact details such as your name, email, phone, and address. I may collect additional information when you give feedback, respond to surveys, contact me for support, or subscribe to my communications.

HOW I USE YOUR INFORMATION

Your information lets me process your orders and deliver my services, send you the marketing communications and newsletters you've requested, improve my website and your experience, and respond to your enquiries and support needs.

You can opt out of marketing communications at any time through the unsubscribe link or by contacting me directly, and I'll honour your request promptly.

DATA SHARING AND THIRD PARTIES

I keep strict control over your personal information. I never sell your data, and it's only shared with service providers when necessary to fulfil your requests. Any other sharing is limited to what's required by law or to protect my legal rights. Some of my service providers operate overseas, primarily in the United States (for example, Squarespace, Google and Meta), and may be subject to different privacy regulations.

Any non-confidential information or materials you send me may be used to improve my services or develop products.

WEBSITE TECHNOLOGIES

COOKIE USAGE

My website uses cookies and similar technologies to improve your browsing experience. These small data files track usage patterns, remember your preferences, enable personalised features, and support advertising. Most browsers accept cookies automatically, but you can change your settings to decline them. Please note this may affect some website features.

ONLINE ADVERTISING

I use industry-standard tools like Google Ads and Meta Ads (Facebook and Instagram) to deliver relevant advertisements. These services may display ads on my website, show you my ads on other sites you visit, and use cookies to measure effectiveness.

LEGAL COMPLIANCE AND INFORMATION DISCLOSURE

I may need to disclose your information in specific circumstances: to comply with legal obligations, in response to court orders or law enforcement requests, to protect my rights or the safety of others, or during a business transition such as a sale of the business. Any such disclosure is made in good faith.

WEBSITE SECURITY AND EXTERNAL LINKS

I use current security technologies and practices to protect your data. Links to external websites are provided for convenience only. I don't control or endorse third-party sites, and they have their own privacy policies. I encourage you to review those when you leave my site.

POLICY UPDATES

I review and update this privacy policy from time to time to reflect new practices and services. Changes take effect immediately upon posting to this website, so I recommend checking this page periodically.

For any privacy-related questions, please email hello@nina-n.com.au. I aim to respond within 48 hours.

Template T&Cs

REFUND AND EXCHANGE POLICY

Because templates are digital products delivered instantly, I don't offer refunds or exchanges for change of mind once a purchase is complete. Please review the product page carefully before buying. This doesn't affect your rights under the Australian Consumer Law; if a template is faulty or not as described, you're entitled to a remedy.

TEMPLATE LICENSING

Single License: Your template purchase includes a single license. One purchase = one website. Build it for yourself or for a client.

COPYRIGHT

  • The design is copyrighted by Nina Nguyen (nina-n.com.au)

  • You may not resell the design or claim it as your own.

  • You may not share the template, graphics, files, or any design elements from your purchase with anyone else.

  • Any photography included in the template is for demonstration purposes only and is copyrighted to its original creator. You must replace these images with your own. We hold no liability for any image licensing or copyright issues that may occur through your use of supplied images.


SQUARESPACE TEMPLATE DELIVERY

I aim to send your template within 48 hours, though delivery may occasionally take longer due to unforeseen circumstances. Please get in touch if you haven't received it after 48 hours.

SQUARESPACE TEMPLATE OWNERSHIP

Once the template is added to your account, you're responsible for editing and managing it. I can't reverse any changes you make.

One-time delivery: Each purchase includes a single delivery. You'll need to repurchase if you:

  • Make accidental changes and want a fresh copy

  • Delete the template

  • Don't accept the transfer invitation before your free trial ends

Important: Your Squarespace template comes with an extended 3-month free trial. You'll receive an invitation to transfer the site to your own Squarespace account. If you don't accept it before the trial ends, the trial expires, your site goes offline, and Squarespace holds your content for a period before permanently deleting it. To avoid losing your work, accept the invitation and upgrade to a paid plan (or request a trial extension from Squarespace support) in good time.

If your site is deleted and you'd like the template resent, you'll need to repurchase it.

GENERAL

Nothing in these terms affects your rights under the Australian Consumer Law. Where the law lets me limit my responsibility, the most I'll do is resupply the template or refund what you paid.

Template Support Policy

Your template purchase includes 30 days of email support, starting from the date your template access is sent.

Support is included to help you use the template as designed and to clarify anything directly related to the template files, setup guidance, or included instructions.

WHAT SUPPORT INCLUDES

I’m happy to help with template-related questions, such as:

  • Accessing your purchased template

  • Understanding where to find something inside the template

  • Clarifying steps inside the Template Launch Hub

  • Questions about included template features

  • Issues with CSS or code that has been provided as part of the template

  • Broken links, missing instructions or errors within the template guide

WHAT SUPPORT DOES NOT INCLUDE

To keep support clear and manageable, your template purchase does not include:

  • General Squarespace training

  • Custom design advice

  • Copywriting support

  • SEO strategy

  • Business strategy

  • Support for third-party plugins, integrations or external tools

  • Custom CSS beyond what is included with the template

  • Troubleshooting major layout or design changes made after purchase

  • Website audits or reviews

  • Done-for-you website customisation

  • Phone, video call, live chat or social media DM support

Support may also be limited if the template has been significantly altered from its original structure.

HOW TO GET SUPPORT

Support is available via email only.

Template support emails are usually answered within 48 hours. Response times may vary during busy periods, weekends, public holidays or due to unforeseen circumstances.

SQUARESPACE PLATFORM UPDATES

This template has been designed for the current version of Squarespace at the time of purchase. As Squarespace regularly updates its platform, some settings, features or interface details may change over time.

I’ll do my best to keep the template guide helpful and relevant, but future Squarespace updates are outside my control and are not covered under the included support.

PAID TEMPLATE CUSTOMISATION

If you would like hands-on help customising your template, paid template customisation may be available.

This is a separate service and is only available when your website content, including copy, images and branding details, has been completed and is ready to go. Paid customisation may include help applying your content, styling your pages and preparing your template for launch.